Returns & Exchanges
At FutureYou Cambridge, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
- 3.Ship the Parcel
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized collection point.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.