Returns & Exchanges

At FutureYou Cambridge, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.

  • 3.
    Ship the Parcel

    Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized collection point.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.